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Postponed: Conflict Management and Negotiations for HR
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Postponed: Conflict Management and Negotiations for HR

When: Thursday, October 05, 2017
7:30 AM to 5:00 PM
Where: Waltham Woods Conference Center
60 Winter Street
Waltham, Massachusetts  02451
United States
Presenter: Lauran Star
Contact: Alex Mascaro

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Conflict Management and Negotiations for HR

Rescheduled date : TBD


Program Overview:

Stop managing conflict and conversations and start resolving them. All it takes is a little be of know-how and a tool box!


Do you struggle with Conflict Management or Difficult Conversations at work?  Do you find you keep going back to the same issues? Are you frustrated with the amount of time you waste on a problem and yet are no closer to a resolution?

You are not alone – it is human nature to not like conflict, thus, we only pay attention to it when it rears its ugly head. All too often we do not recognize the issue of Conflict Management and the effect it has on ourselves or the team we belong to, and we find ourselves fighting the same battles day after day.

However, conflict resolution and positive negotiations skills are learnable. In today’s business environment, Human Resource Professionals are the expected experts on conflict management and difficult conversations. Join us not only for this full day comprehensive workshop, but take part in ongoing support via group phone calls, emails and coaching, geared to take you through the fundamentals of effective conflict management, and how to apply it in your organization.

Key Takeaways:

  • Uncover your Conflict Management Style and how it fits with the rest of your team
  • Learn how to open and close difficult conversations/negotiations
  • Understand different communication styles based on personality types
  • Create communication tools to increase conflict resolution
  • Achieve better results in both formal and informal negotiations
  • Build confidence in your bargaining power and abilities
  • Improve negotiations by managing your emotions and influencing others
  • Build positive, productive relationships with all parties at the table

Presenter Bio:

Lauran Star - CEO of LS Consulting Group, focused on delivering human resource solutions. Faculty member at the University of New Hampshire System and lead instructor and developer for Workplace Coaching - tools for the Human Resource Professional. Prior to her consulting business she has over 15 years in leadership, diversity and training and development with several Fortune 100 companies. A past on Broadway - she creates an amazing program that will have your coaching success.


7:30am – Registration, Networking & Continental Breakfast
8:00am – Program Begins
12:00pm - 1:00pm – Lunch (provided)
5:00pm - Program Adjourns


NEHRA Members: $599
Non-Member: $799

One Full-Day workshop
Conflict Resolution Tool Box  
Ongoing email support for three months
Comprehensive binder full of tools, tips, templates, exercises and more
Coaching Journal – Hardcopy 

NEHRA Registration Cancellation Policy:
Cancellations must be received in writing at least 3 days prior to the workshop in order to receive a refund.

CEU Credits: This program has been applied for 8 Credit Hours through SHRM & HRCI.

NEHRA is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SCP. For more information, visit the SHRM certification website at


The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.


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