Northeast Human Resources Association
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Emotional Intelligence for Human Resources
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Emotional Intelligence for Human Resources

When: Thursday, September 07, 2017
7:30 AM to 4:30 PM
Where: Forefront Center for Meetings and Conference
404 Wyman St
Waltham, Massachusetts  02451
United States
Presenter: Gina Abudi
Contact: Alex Mascaro

Online registration is closed.
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Emotional Intelligence for Human Resources
Using Your Emotional Intelligence to Work with Employees across the Organization


Program Overview:

Emotional intelligence is about interpersonal savvy – relating well to all types of individuals, establishing relationships and building rapport to achieve goals, using diplomacy and tact to solve problems, resolve conflicts and negotiate for what you need. Strong emotional intelligence skills enable for improved relationships with co-workers, your manager, internal and external customers and others within and external to the organization.


The ability to understand and control one’s own emotions as well as understand other people’s emotions enables for improvements in how we communicate and collaborate with others. We can’t begin to understand how to communicate effectively with others if we do not have emotional intelligence.


Communication skills is an important component of EI. Effective, positive, well thought out oral and written communications enables you to express needs, influence others and improve listening – all part of emotional intelligence.


This workshop includes an online self-assessment. Case studies, mini problem solving scenarios, problem solving scenarios, discussions, role plays and team and individual activities are used throughout the day to strengthen emotional intelligence and develop effective communication and collaboration strategies. Participants will create an action plan to continue to strength their emotional intelligence skills back on the job.


Learning objectives for this program include:

  • Explain the value of EI for HR and within the organization
  • Demonstrate the use of verbal and nonverbal communications to resolve difficult situations
  • Listen to ensure effective communications
  • Describe the four key skills of EI


  • Develop strategies to improve EI
  • Utilize EI skills to manage difficult people
  • Develop techniques to manage/control the emotions of others
  • Formulate strategies to manage your own emotions
  • Construct an action plan for continuous EI improvement


Presenter Bio:

Gina Abudi, MBA has 25+ years’ of experience in helping global organizations develop and implement strategy around people, projects, and processes. In addition to leadership-focused consulting, Gina works closely with a variety of clients to develop and deliver customized workshops, seminars and training programs to meet long term strategic needs as well as to facilitate executive sessions and Board of Directors planning sessions. 

Gina is President of Abudi Consulting Group, LLC and an adjunct faculty member at New England College (teaching for corporate clients) and Granite State College (teaching in both the Masters of Science in Project Management and Masters of Science in Leadership programs.)  She is also an as-needed consultant with Oriel STAT A MATRIX, serving as the consulting VP of Program Management, leading all complex, global projects for Oriel.

Gina is a professional speaker, keynote and workshop presenter on a variety of management and leadership topics. She writes a number of white papers, case studies, and articles which can be found on her blog:

Gina is lead author of Best Practices for Managing BPI Projects: Six Steps to Success (J Ross Publishing, 2015.)  She is a contributing author to Project Pain Reliever (J. Ross Publishing, 2011). Gina’s most recent book on Implementing Positive Organizational Change: A Strategic Project Management Approach was published by J Ross Publishing in February, 2017. She is currently working on her next series of books focused on enhancing leadership skills.

Gina received her MBA from Simmons Graduate School of Management.


7:30am – Registration, Networking & Continental Breakfast
8:00am – Program Begins
12:00pm - 1:00pm – Lunch (provided)
5:00pm - Program Adjourns


NEHRA Members: $599
Non-Member: $799


NEHRA Registration Cancellation Policy:
Cancellations must be received in writing at least 3 days prior to the workshop in order to receive a refund.

CEU Credits: This program has been applied for 8 Credit Hours through SHRM & HRCI.

NEHRA is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SCP. For more information, visit the SHRM certification website at


The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.


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