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Using Emotional Intelligence to Interact and Collaborate
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Using Emotional Intelligence to Interact and Collaborate

 Export to Your Calendar 8/9/2018
When: Thursday, August 9, 2018
8:00AM - 5:00PM
Where: Map this event »
Forefront Center for Meetings and Conference
404 Wyman St
Waltham, Massachusetts  02451
United States
Presenter: Gina Abudi
Contact: Marissa Cammarano
781-239-8718


Online registration is available until: 8/7/2018
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Using Emotional Intelligence to Interact and Collaborate throughout the Organization


Description

Emotional intelligence is about interpersonal savvy – relating well to all types of individuals, establishing relationships and building rapport to achieve goals, using diplomacy and tact to solve problems, resolve conflicts and negotiate for what you need. Strong emotional intelligence skills enable for improved relationships with co-workers, your manager, internal and external customers and others within and external to the organization. 
The ability to understand and control one’s own emotions as well as understand other people’s emotions enables for improvements in how we communicate and collaborate with others. We can’t begin to understand how to communicate effectively with others if we do not have emotional intelligence. 

Communication skills is an important component of EI. Effective, positive, well thought out oral and written communications enables you to express needs, influence others and improve listening – all part of emotional intelligence. 
This workshop includes an online self-assessment. Case studies, mini problem solving scenarios, problem solving scenarios, discussions, role plays and team and individual activities are used throughout the day to strengthen emotional intelligence and develop effective communication and collaboration strategies. Participants will create an action plan to continue to strength their emotional intelligence skills back on the job.

 

Target Audience

  • Anyone in the HR field – whether an HR Business Partner, Trainer, Learning & Development Professional, HR Technologist, HR Professional, etc. – who wants to learn more about how to improve their emotional intelligence to increase their effectiveness in communicating  and collaborating throughout the organization
  • Any HR professional who wants to improve his/her ability to communicate with others, including:
    • Team members/co-workers
    • Customer service personnel
    • Administrative personnel
    • Business professionals
    • Technology professionals o Project and process managers
    • Leadership at all levels
    • Boards of Directors
    • Business line managers
    • Vendors and suppliers

 

Topics

  • An introduction to Emotional Intelligence (EI)
  • The value of EI for HR Professionals  - using EI to promote healthy collaborative environments and stronger communication up, down and across the organization
  • The four key skills of emotional intelligence: self-awareness, self-management, social awareness and relationship management
  • Using emotions to make sense of our social environment and navigate that environment to accomplish our goals
  • Using EI to cope during change and uncertainty and enabling others in the organization to do so also
  • Developing strategies to improve your emotional intelligence to increase your leadership potential, develop stronger teams and collaborate more effectively across the organization
  • Understanding your audience to ensure effective communications and collaboration to achieve results
  • Listening to ensure effective communications
    Managing difficult internal or external customers
  • Verbal and nonverbal behaviors that affect your communications and others’ perceptions
  • Using diplomacy, tact and emotional intelligence to ensure credible communications
  • Handling difficult and stressful situations while keeping your emotional intelligence “in check”
  • Building better rapport across the organization to gain trust and confidence
  • Increasing your self confidence in how you communicate with others
  • Hiring for strong EI and including EI in performance management goals

 

Activities

This workshop has a significant number of activities that enables participants to put into application, or discuss, what they are learning in the classroom. These activities include:

  • A pre-workshop self-assessment
  • Discussion topics
  • Mini case studies
  • Mini problem solving scenarios Role plays
  • Team activities
  • Individual reflective activities
  • Action planning

 

Learning Objectives

Learning objectives for this program include:

  • Explain the value of EI for HR and within the organization
  •  Demonstrate the use of verbal and nonverbal communications to resolve difficult situations
  • Listen to ensure effective communications
  • Describe the four key skills of EI
  • Develop strategies to improve EI
  •  Utilize EI skills to manage difficult people
  • Develop techniques to manage/control the emotions of others
  • Formulate strategies to manage your own emotions
  • Construct an action plan for continuous EI improvement

 

Presenter Bio

Gina Abudi, MBA has 25+ years’ of experience in helping global organizations develop and implement strategy around people, projects, and processes. In addition to leadership-focused consulting, Gina works closely with a variety of clients to develop and deliver customized workshops, seminars and training programs to meet long term strategic needs as well as to facilitate executive sessions and Board of Directors planning sessions. 

Gina is President of Abudi Consulting Group, LLC and an adjunct faculty member at New England College (teaching for corporate clients) and Granite State College (teaching in both the Masters of Science in Project Management and Masters of Science in Leadership programs.)  She is also an as-needed consultant with Oriel STAT A MATRIX, serving as the consulting VP of Program Management, leading all complex, global projects for Oriel.

Gina is a professional speaker, keynote and workshop presenter on a variety of management and leadership topics. She writes a number of white papers, case studies, and articles which can be found on her blog: GinaAbudi.com.

Gina is lead author of Best Practices for Managing BPI Projects: Six Steps to Success (J Ross Publishing, 2015.)  She is a contributing author to Project Pain Reliever (J. Ross Publishing, 2011). Gina’s most recent book on Implementing Positive Organizational Change: A Strategic Project Management Approach was published by J Ross Publishing in February, 2017. She is currently working on her next series of books focused on enhancing leadership skills.

Gina received her MBA from Simmons Graduate School of Management.

 

Schedule

8:00am – Registration, Networking & Continental Breakfast
8:30am – Program Begins
12:00pm - 1:00pm – Lunch (provided)
5:00pm - Program Adjourns

 

Cost

NEHRA Members: $599
Non-Member: $799

 

NEHRA Registration Cancellation Policy:
Cancellations must be received in writing at least 3 days prior to the workshop in order to receive a refund.


CEU Credits: This program has been applied for 8 Credit Hours through SHRM & HRCI

 

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