Listing of International HR Resources Available Online
Published by NEHRA International Special Interest Group – as of May 2008

Inherited the RECOGNITION RESPONSIBILITY? - Taking What?s Landed in your Lap and Making it Meaningful
You've inherited the "Recognition Responsibility" for your organization. Now what? Having to figure out how the program runs, what the employees are supposed to receive and often needing to prepare for a pending dinner event, makes one feel more like a confused meeting planner than a trained HR professional.

NEHRA's eSurvey on Training & Development
Conducted from 10/9/06 through 10/23/06.

Blogs and Wikis: New Tools for Online Learning
Blogs and wikis have opened a lot of people's eyes to using computer technology to connect people to people - not just for information.

NEHRA's Training and Development Special Interest Group Survey

Why Waste Your Money on Team Building?
The management of expectations is crucial to the success of any team development process. Your odds for success increase dramatically when you address five key components.

Are Your Employees Scaring Off Customers?
Not surprisingly, workgroups drained by excessive [negativity] aren't only less productive and less profitable, they also have higher turnover, more accidents on the job, and lower customer satisfaction, innovation, and quality scores.

Five Habits of Highly Effective Conflict Resolvers 
There are discreet skills and attitudes, habits if you will, that can elevate your conflict practice to a new level. This article shares a selection of habits and attitudes that can transform a good conflict resolver into a highly effective one.

Context-Sensitive Management 
The good news is that managers do not need to obtain Ph.D.'s in psychology to work effectively with their employees' emotions. To work with the emotional context, managers can apply a systematic methodology, which involves three simple steps.

The Coaching Organization: Building a Learning Culture 
We recently had the opportunity to work with one of the worldÂ’s largest manufacturing firms helping them assess the impact of their coaching program.

HRGlossary
Explore a great resource for making sense of the changing HR landscape.

Training and Development e-Survey Results
NEHRA recently reached out to both members and non-members with a Training and Development e-survey. The survey questions were developed by NEHRA's Training and Development's Special Interest Group. Click here to read the results.

Professional Development Makes Your Job Better
More than ever, we are all independent contractors, responsible for managing our own career. We must take charge, develop our own job skills, identify areas in need of change, and move forward with courage and confidence.

Try Out This Great Tool for Assessing Your HR Department 
This HR Matrix helps you determine what human resources programs and activities are a strategic fit with your organization at each stage in its development.

Companies Who Help Staff to Love their Work by Loving their Life 
Over the past few years, many organizations have come to understand the powerful connection between how a person?s home life can positively or negatively affect an individuals? performance on the job and vice versa.

Cynicism Rx: Wipe Out Hidden Agendas 
Cynicism is the most sinister, pervasive, destructive disease facing organizations today. At its most public, it brings down companies and their leaders.

Weighing the Consequences of Just Saying No
A project team member asks: As my organization becomes flatter, more tasks are heaped onto my plate. The quality of my work decreases in direct proportion to my growing workload. How can I say no without risking my reputation as a team player-or worse, my job?

Coaching: Irrational Exuberance or a New Paradigm? 
Organizations are spending millions of dollars a year on coaching. Is coaching just the latest management fad? Will organizations be talking about and paying for coaching in five years?

Five Tips to Manage Needy Employees 
Employees who frequently visit the human resources department, bringing recurring tales of woe seem to be a fact of workplace life. Knowing how to break the cycle is important to employee satisfaction and building responsive workforce.

Tips for Training Multicultural Teams 
The Training and Development Special Interest Group met recently and discussed the challenges and opportunities that come with training multicultural teams. The discussion was lead by Kari Heistad who had put together this list of tips for trainers to use when training multicultural groups.

Creating an Inclusive and Respectful Work Environment 
The impact of changing demographics, new technology and globalization in the workplace provides us with some interesting dynamics as we try to make sense of how to work with each other on the job. The HR practitioner plays a vital role in helping the workplace develop and maintain an attitude of respect and compatibility.

Massachusetts Workforce Training Fund
Click on this link to learn all you need to know about applying for a Workforce Training Fund grant. There are two types - express and general. The fund is targeted to small Massachusetts companies (50 employees or less) and labor organizations. The grant is a terrific benefit for small companies who don't have large training budgets. The next deadline is November 17, 2003 at 5 p.m. If you are looking to add value to your organization, but don't have the resources to train - check out the Workforce Training Fund.

Skill and Performance: They Are Not Equal
Can you related to this situation? People attend a skill-building workshop designed to develop customer service skills. However, some weeks later, in conversations with those who attended the program it is evident that virtually non of the skills are being used by people on the job. How can it happened that people acquire skills in a training program but then donÂ’t use them on the job?

Shoot Par and Lower Your Handicap How To Get the Most From Your Training Dollar
WhatÂ’s a Good ROI?
U.S. companies spend about $60 billion annually in training to develop employees. Add the cost of time away from work, and the investment rises to $200-$300 billion a year. Yet studies show that the ROI, in terms of improved performance, is less than 30%. ThatÂ’s a lot to spend for relatively little return.

Don't Be Burned by Employee Burnout
Forty percent of employees say that their work load is unreasonable. Many are, therefore, mentally and physically exhausted on their jobs. This results in a lack of enthusiasm, tardiness, day dreaming, and a drop in the productivity and quality of their work.

The Coaching Manager: Myths and Possibilities 
Repeated in story and song is the frustrated refrain that most managers are not particularly good at developing their direct reports. Unfortunately this state of affairs coincides with the fact, not myth, that employees want their manager, or someone, to help them develop.

Visioning The Future The Standards of Excellence in Work/Life Integration 
The Boston College Center for Work & Family, in collaboration with an advisory board of leading corporate practitioners has released the Standards of Excellence in Work/Life Integration. The projectÂ’s mission is to shape the national dialogue on work/life integration by providing a set of standards to guide the development of this core strategy in the business community.

Anxiety About Terrorism and a War: Some Tips on Coping 
Many people throughout the country and world are experiencing a heightened sense of anxiety and concern about the threat of another terrorist attack and a possible war in Iraq. Concerns about North Korea add to the global anxiety. As the United States edges closer to war and increases the alert status, you may notice yourself being on edge, paying closer attention to the news, jumping at loud noises, scrutinizing strangers and feeling a sense of dread which you can't explain.

Assessing Training Needs 
Questionnaire. Provided by Claudia Durning, State Street Corporation.

Will You Take This Survey? 
Employer interest in workplace measurement is rising and employees are asking, "Is it safe and worth my time to take this survey?"

Coaching and Counseling 

Staying Motivated While You Job Hunt
Whether you're unemployed or simply in search of a new position, job hunting can at times try your self esteem and leave you feeling discouraged. Unfortunately, the job search process is just when you need your energy the most. Employers will be looking for enthusiasm when they call you in for an interview.

Skill Based Pay
Skill Based Pay (SBP) is a pay delivery system designed to reward employees with an increase in pay rate as they demonstrate they have attained additional skills.

Employee Recognition And Award Programs That Work 
The purpose of employee recognition award programs is to say "thank you," "well done," "we value you as an employee."

Establishing a Mentoring Program
When you think about your professional life, you can probably point to at least one individual who made a meaningful contribution to your career.

Thinking Out of the Box
By now, all of us know this phrase. It means taking a new approach, coming up with something different or looking at things from a divergent perspective. It also happens to be a core HR competency.

Good Training Strategy Helps Avoid Discrimination

Making Exit Interviews Work

Protect Yourself With Automated Training
A good automated training system can help protect employees from making dangerous mistakes. And as Southern California Gas Company (SoCal Gas) has discovered, it can protect the employer as well.